Book an appointment in Hatton Garden
Maisón London

Client care

Caring for your jewellery

Fine jewellery is durable, not invincible. A little routine keeps a piece looking as it did on the day it left the bench.

Daily habits

Jewellery on last, off first. Perfume, hairspray, hand cream and chlorine dull a polish faster than wear does. Remove rings for the gym, gardening and washing up.

Cleaning at home

Warm water, a drop of unscented washing-up liquid and a soft baby toothbrush behind the stones. Rinse, then dry on a lint-free cloth. Never use ultrasonic cleaners on emeralds, opals, pearls or any treated stone.

By material

Platinum
Develops a soft patina; polish annually if you prefer a bright finish
18k gold
Wipe after wear; avoid chlorine and abrasive cloths
Sterling silver
Store airtight to slow tarnish; polish with a rouge cloth
Pearls & opals
Wipe with a damp cloth only, never soak

Annual check

Bring any set piece back once a year. We check claws, tighten stones, re-polish and re-plate at no charge — the same service, for as long as you own it.