Client care
Delivery
Every order travels fully insured, requires a signature and is packed so that nothing announces what is inside.
United Kingdom
Orders placed before 2pm on a working day are dispatched the same day.
- Standard insured (2–3 days)
- Complimentary
- Next working day
- Complimentary
- Saturday delivery
- £15
- Salon collection, Hatton Garden
- Complimentary
International
Delivered by insured courier with tracking from door to door.
- Europe (2–4 working days)
- £25
- Rest of world (3–6 working days)
- £45
- Orders over £2,000
- Complimentary worldwide
Duties and taxes
UK prices include VAT. Orders shipped outside the UK are sent excluding UK VAT; any local duties or import taxes are payable by the recipient and are shown as an estimate at checkout.
Made-to-order pieces
Engraved, resized and High Jewellery pieces are made to order. Your confirmation email gives a dispatch date, and we write again the day it leaves the workshop.